Privacy Policy
Last updated: 15/10/2025
Welcome to GrowdashX (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website [https://www.growdashx.com/] (the “Site”) and services (the “Services”).
By accessing or using our Site and Services, you agree to the practices described in this Privacy Policy and our Terms of Service.
1. Definition of Personal Data
“Personal Data” means any data that identifies or can reasonably identify you, including your name, email address, contact details, billing information, and any other data defined as “personal data” or “personally identifiable information” under applicable laws (including Singapore’s PDPA and relevant U.S. state and federal laws).
2. Data We Collect
We may collect the following types of Personal Data:
Basic contact details (name, phone, email, address).
Business and account details (company name, size, service preferences).
Payment and billing information (if applicable).
Device and technical information (IP address, browser type, cookies).
Communications, inquiries, and preferences you share with us.
We only collect data necessary to provide and improve our Services.
3. How We Collect Data
We may collect Personal Data when you:
Visit or use our Site and Services.
Create an account or submit an inquiry.
Subscribe to marketing communications.
Make a purchase or payment.
Communicate with us via email, phone, or chat.
Interact with our partners, service providers, or marketing tools.
We may also collect aggregated or anonymized information that cannot identify you.
4. Purpose of Data Use
We collect and use Personal Data for these purposes:
To provide, maintain, and improve our Site and Services.
To process transactions and deliver requested products or services.
To communicate with you about updates, offers, or support.
To verify identity and prevent fraud or misuse of our services.
To analyze site performance and user experience.
To comply with legal, regulatory, and contractual obligations.
We will always notify you of new purposes if they arise and obtain your consent when required.
5. Consent
By using our Site or Services, submitting data, or interacting with us, you consent to the collection, use, and disclosure of your Personal Data as described in this Privacy Policy. You may withdraw your consent at any time (see Section 9).
6. Cookies and Tracking
We use cookies and similar technologies to personalize your experience, analyze traffic, and improve security. You can manage or disable cookies in your browser, but this may affect functionality.
7. Data Disclosure
We may share your Personal Data with:
Service Providers: Vendors or partners providing payment processing, analytics, hosting, or marketing.
Business Partners: When required to deliver services you request.
Legal Compliance: When required by law, regulation, subpoena, or government request.
Business Transfers: In case of merger, acquisition, or sale of assets.
We do not sell your Personal Data. When we contact your customers, it is strictly on your behalf and solely for purposes you authorize, such as requesting service feedback or reviews.
8. Cross-Border Transfers
Your data may be transferred to and processed in countries outside Singapore, including the U.S., where privacy protections may differ. We ensure comparable protection under PDPA requirements or other applicable laws before transferring data.
9. Your Rights
Under the PDPA (Singapore) and applicable U.S. laws (like CCPA in California), you have the right to:
Access your Personal Data.
Correct inaccuracies in your data.
Withdraw consent at any time.
Request deletion of your data, subject to legal and business requirements.
Opt-out of direct marketing.
To exercise these rights, contact us at [email protected]. We will respond within [30 days] as required by law.
10. Data Retention
We keep Personal Data only as long as needed for the purposes outlined in this policy or as required by law. Data will be securely destroyed or anonymized when no longer necessary.
11. Security
We implement strict safeguards, including encryption, access controls, and security audits, to protect your Personal Data. However, no system is completely secure.
12. Data Breach Notification
If a data breach occurs that may result in significant harm, we will notify the Singapore Personal Data Protection Commission (PDPC), other relevant authorities, and affected individuals as required by law.
13. Marketing and Do Not Call (DNC) Registry
We comply with Singapore’s Do Not Call Registry and U.S. marketing laws. You can opt-out of SMS, calls, or emails anytime.
14. Links to Other Sites
Our Site may link to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
16. Contact Our Data Protection Officer (DPO)
If you have questions about this Privacy Policy or how we handle your data, contact our DPO:
Data Protection Officer (DPO)
Email: [email protected]
Address: 22 Sin Ming Lane #06-76, Midview City, Singapore 573969