Terms of Service
Last updated: 15/10/2025
Welcome to GrowdashX (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website [https://www.growdashx.com/] (the “Site”) and services (the “Services”).
By using our Site or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Site or Services.
1. Eligibility
You must be at least 18 years old to use our Services.
By using our Services, you confirm that you have the legal authority to enter into these Terms.
2. Accounts and Contact Information
To access certain Services, you may be required to create an account and provide accurate information.
You are responsible for maintaining the confidentiality of your login details and for all activities under your account.
By submitting your contact details (including phone, email, or WhatsApp), you consent to receive service-related messages and marketing communications from us, in line with our Privacy Policy. You can opt out anytime.
3. Use of Services
You agree not to:
Use the Services for unlawful, fraudulent, or harmful purposes.
Attempt to disrupt or gain unauthorized access to our systems.
Copy, resell, or misuse our Site content or Services without written permission.
We reserve the right to suspend or terminate access if you breach these Terms.
4. Payments, Trials, and Subscriptions
Free Trials
We may offer free trials for a limited period (e.g., 14 days). At the end of the trial, you will be asked to provide payment details to continue using the Services. If you do not provide payment details, your access may be suspended or terminated.
Subscriptions
Certain Services are provided on a subscription basis. By starting a subscription, you authorize us to charge you recurring fees (monthly, annually, or otherwise stated) until you cancel. Subscriptions renew automatically unless cancelled before the next billing cycle. You may cancel at any time, but payments already made are non-refundable, and partial billing periods are not prorated.
Setup Fees and One-Time Charges
We may charge non-refundable setup, onboarding, or activation fees in addition to subscription fees. The amount and payment terms will be disclosed before purchase.
Payment Plans and Deposits
For certain Services, we may offer payment plans or require deposits. Payment terms will be disclosed before you commit. Deposits and milestone payments are generally non-refundable unless otherwise stated in writing.
Custom Services and Projects
We may offer custom services, projects, or solutions under separate agreements. In such cases, the terms of the written contract will govern, and these Terms will apply only where they do not conflict.
Refunds
All payments are final and non-refundable, unless otherwise required by law. We may, at our sole discretion, issue refunds or credits in limited cases, but this does not create any obligation to do so in the future.
5. Service Availability
We aim to keep our Services available at all times, but we do not guarantee uninterrupted access. Temporary downtime may occur for maintenance, updates, or issues beyond our control.
6. Pricing and Plan Changes
We may change our pricing, subscription plans, or features from time to time. Any changes will be communicated in advance and will not affect your current billing period. If you continue using the Services after changes take effect, you accept the new pricing or plan terms.
7. Termination
We may suspend or terminate your account or access to the Services if you:
Breach these Terms,
Fail to pay fees,
Misuse the Services, or
Engage in activities that may harm GrowdashX or its clients.
You may terminate your subscription at any time by following the cancellation process in your account or by contacting us.
8. Data Responsibility
You are responsible for ensuring you have the right to provide us with any data (including customer phone numbers, emails, or other personal information) that you submit through the Services. We are not responsible for compliance issues, penalties, or claims arising from data you provide without proper consent.
9. Intellectual Property
All content, branding, and technology on the Site are owned by or licensed to GrowdashX.
You may not copy, reproduce, or distribute our content without prior written consent.
10. Communications and Consent
By interacting with our Site or Services, you agree that we may contact you via email, SMS, or WhatsApp for service updates, marketing offers, or account-related purposes.
You may withdraw consent or unsubscribe at any time by following opt-out instructions or contacting us directly.
11. Third-Party Services
Our Site may include links or integrations with third-party services. We are not responsible for their content, policies, or practices. Please review their terms before engaging with them.
12. Disclaimer and Limitation of Liability
Our Services are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free access.
To the fullest extent permitted by law, GrowdashX is not liable for any damages (direct, indirect, incidental, or consequential) arising from your use of the Site or Services.
In no event shall our total liability for all claims exceed the total amount you paid to us in the three (3) months prior to the event giving rise to the claim.
13. Indemnity
You agree to indemnify and hold harmless GrowdashX, its employees, and partners from any claims, losses, or damages resulting from your violation of these Terms or misuse of the Services.
14. Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our Services means you accept the revised Terms.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of Singapore.
If a dispute arises, parties agree to attempt resolution amicably. If unresolved, the matter will be referred to arbitration or courts in Singapore.
For U.S. clients, mandatory arbitration may apply under applicable U.S. law.
16. Contact Us
If you have questions about these Terms, please contact us:
GrowdashX
Email: [email protected]
Address: 22 Sin Ming Lane #06-76, Midview City, Singapore 573969